Your privacy matters to us. This policy explains what information Reshakaar by Rosh collects when you visit our website or shop with us, how we use it, and the choices you have.
In short: we never sell, rent or trade your personal information, and we never see or store your full card details; payments are handled by our secure payment partner.
Information we collect
Information you give us. When you place an order, create an account, sign up for updates or contact us, we collect details such as your name, email address, phone number, and billing and delivery address.
Information collected automatically. When you browse the site we collect basic technical information: your browser and device type, IP address, the pages you view, and how you arrived at our site. We collect this using:
- Cookies: small files stored on your device that keep your cart and login working and help us understand how the site is used. You can control or delete cookies in your browser settings.
- Log files: records of activity on the site, including IP address, browser type, referring pages and date/time.
- Analytics and marketing tags: small pieces of code (such as pixels) that tell us how visitors use the site and how our campaigns perform.
How we use your information
- To process, ship and deliver your orders, and to handle exchanges and refunds.
- To contact you about your order or reply to your questions.
- To send you news and offers, only if you have opted in, and you can unsubscribe at any time.
- To prevent fraud and keep the website secure.
- To improve our website, products and marketing.
Sharing your information
We only share your information with trusted partners who help us run our business (such as our payment gateway, courier and delivery partners, and website hosting and analytics providers), and only as much as they need to do their job. We may also share information where required by law or to protect our rights.
Payments
All payments are processed by our payment partner over an encrypted connection. We do not receive or store your full card, UPI or bank details.
Keeping your information
We keep order information for as long as needed for our records and to meet legal and tax requirements. You can ask us to delete your account information at any time, subject to those requirements.
Your rights
You can ask to see the personal information we hold about you, and ask us to correct, update or delete it, or to stop sending you marketing messages. To do so, email us at support@reshakaarbyrosh.com. We handle requests in line with India’s Digital Personal Data Protection Act, 2023, and other applicable laws.
Changes to this policy
We may update this policy from time to time to reflect changes to our practices or for legal reasons. The latest version will always be on this page.
Contact us
For questions about your privacy or to make a complaint, email us at support@reshakaarbyrosh.com or use our Contact page.
Last updated: 29 September 2026